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zZounds

zZounds Store Details
62,507 customers have rated this store since March 1999

 
4.7
See all ratings
All Ratings
  • 4.7 Would shop here again
  • 4.6 Prices relative to other online merchants
  • 4.7 Product met expectations
  • 4.7 Availability of product you wanted
  • 4.6 Ease of finding what you are looking for
  • 4.7 Overall satisfaction
  • 4.7 On-time delivery - Product arrived when expected
  • 4.6 Clarity of product information
  • 4.8 Order tracking
  • 4.8 Customer support
  • 4.4 Overall look and design of site
  • 4.6 Shipping charges
  • 4.6 Selection of products - Types of products available
  • 4.8 Charges stated clearly before order submission
  • 4.6 Variety of shipping options
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: zZounds is a leading music instrument superstore on the net, with thousands of brand-name musical instruments and accessories available for sale. The site offers low prices along with a free email list and expert technical advice from product specialists. Shoppers will find just about every name brand musical instrument: Yamaha, Korg, Roland, Fender, Washburn, Epiphone, Korg, Akai, Emu, Ensoniq, Event, Alesis, Waldorf, Cakewalk, Steinberg, Sonic Foundry, Emagic, Opcode, Shure, Audio-Technica, AKG, Nord, Waldorf, and more.zZounds is an authorized US reseller for every brand that it sells.
Contact Information
Physical Address: 8 Thornton Road
Oakland NJ 07436
UNITED STATES
Customer Service: Tel: (800) 996-8637
Email: orderhelp@zzounds.com
Web site: http://www.zzounds.com
Features & Services

Ordering Methods
Order phone number: (800) 996-8637
Toll-free order phone number: (800) 996-8637
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
46 Reviews TotalReviews 1 - 10 of about 46
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Simon Weiss, Friday, May 18, 2012 6:39 PM
You guys are awesome! You make awesome gear affordable for everyday musicians. Thanks.
I will definitely be doing business with them in the future! :)
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
by Johnny Angel, Wednesday, May 16, 2012 2:57 PM
I always buy with confidence and an expectation of satisfaction from Zzounds based on many previous purchases.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 
by Grandpa 85, Wednesday, May 16, 2012 8:53 AM
I'm very satisfied with my Roland CD-2i SD/CD recorder. It is very easy to operate and record. The recording sound of my guitar and my voice is very natural and true. I recomended this recorder to all people singing and plaing any string instruments.
I willbe happy if Roland CD-2iSD and CD Recorder willbe working as well as product description.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by Dave, Wednesday, May 16, 2012 6:48 AM
Very Good and they were able to give me an installment plan without interest. The telephone support was excellent and I received an email quickly within 3 hours regarding my purchase. Keep on zzounding.
Very good service, thanks
  • 4.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Voice1, Monday, May 07, 2012 9:48 AM
Excellent turnaround time, from time of order to delivery - exceeded expectations.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 5.0 Charges stated clearly before order submission
by gearhead, Monday, May 07, 2012 6:39 AM
Outstanding purchase experience. Free shipping, and my complete order arrived in one day! Ability to spread the costs over 4 payments for a low fee is extremely helpful. Highly satisfied customer.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 
  • 4.5 Variety of shipping options
by Woody, Sunday, May 06, 2012 9:08 AM
The color blue is really very dark, Almost purple in color. I can live with it tho. Just thought it would be a better match color wise from the one being advertised on your sight.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Overall look and design of site
by KellyPerkins, Friday, April 27, 2012 6:11 AM
As always, item was on time and packaged with great care. I will use zZounds again!
Great company
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
by rileydog23, Wednesday, April 25, 2012 6:02 AM
With the price match, free delivery, a perfect experience.
Always deliver the goods. Price match is a great feature. Have bought both low ticket and high ticket items for years from them.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by D33J-LB, Sunday, April 22, 2012 1:19 PM
The whole experience was above and beyond my expectations yet again. Time after time I continue to get great deals on the best products that move my business to the next level.
I absolutely love this site.
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